Beijing central heating boiler ignition test run 15 days residents will remain at room temperature above 18 DEG C
From today (November 7th), the residents home heating will be gradually warming up. This morning, the city's district heating boiler room uniform ignition test run. Beijing city heating Management Committee Office Director Wang Aimin said, No. 15 official after heating, residents will be at room temperature maintained at 18 degrees above the temperature.
Wang Aimin said that from today the ignition trial operation, the heating unit will carry out boiler ignition, hot water circulation system debugging, investigation and resolve system circulation and pipeline leaking problem, solve the problem in the official before heating. The city management committee will focus on supervision during the trial operation of the heating unit on the ignition trial operation situation, found the problem and urge heating units timely rectification, and good service to users and communication. Don't try to time the ignition heating unit operation and poor quality of service, to conduct interviews, and urge rectification.
This winter, the city's urban area heating area is expected to reach 870 million square meters, more than last year about 30 million square meters. Wang Aimin said, the city's urban central heating has basically achieved clean heating. The heat of the preparatory work is now ready, the area of the boiler room and the cogeneration unit has completed equipment maintenance, the completion of the 266 old district heating pipe network transformation, Pinggu, Miyun, Yanqing 6 coal gas boiler has heating conditions of residents, the city's 28 branch heating emergency rescue teams, more than 800 people have entered the standby state.
How do the heating is not hot, running water Water Leakage home? Reporters from the city management committee heating Office learned that the residents can be the first time to call a cell phone repair service heating units, heating can also call 24 hours service hotline 96069 complaints. If the heating units are not handled in a timely manner or not timely ignition test run, you can also call the 12345 municipal government public telephone complaints. 12345 is the municipal heating service supervision of telephone complaints during the assignment operation and try to receive the heating season heating of the heating unit to solve the city management committee, city and district heating units for handling complaints situation will be carried out supervision, strict examination.
Reporters learned that the heating season, as the city's largest heating unit of Beijing heating group has been to 77 of the old district were hidden on the 45 heating transformation, unstable quality residential renovation carried out heating equipment and facilities. At present, all projects have been completed the transformation. In addition, the Shuangyushu heating plant, heating plant, Fangzhuang Zuojiazhuang heating plant, heating plant in 4 West peaks of heating plant to conduct a comprehensive inspection and debugging, timely start to peak in the face of strong cooling weather, to ensure the needs of users with heat.
8 in the morning, the reporters came to power dispatching center is located in Beijing sihui. I saw the two layer of the 96069 heating service management platform on the big screen, real-time display has started answering and handling customer service hotline. "At that time on the rate of 94%, a settlement rate of 57%, the satisfaction rate of return 98%......" A series of data real-time change pointing to blue on the big screen, the director of the Beijing heat group customer service center ho Ying Na told reporters that 96069 has become the heating service hotline, Chaoyang, Dongcheng, Xicheng, Tongzhou and other 12 cities. In order to improve the heating service hotline answering rate, this year, 96069 heating service center also ahead of the transformation, the customer service hall from 80 service station to the 120 station. "Last year, the peak heating service hotline rate is 80%, and this year the answer rate will increase to 85% to 90%."
"Last year to try heating day, up to 8 in the morning, a total of 129 single answer hotline. This year, up to 8 points only received 64 single hotline, fell by more than half." Ho Ying Na said the hotline to reflect the basic focus on Paomaodilou, complaint, trial operation and consultation, uneven heating problems need to regulate home.
Reporter Ye Xiaoyan Zhang Nan
Source: Beijing Evening News